Principal Technical Program Manager · Richmond, VA

Fernando
Abreu

Cloud & Agentic AI · Microsoft Professional Services · Fortune 500

PMP CSPO CSM ITIL CMMI MBA
25+
Years in IT
10
Years at Microsoft
F500
Client Portfolio
4
Languages
EN · PT · FR · ES
Fernando Abreu

Hi, my name is Fernando Abreu, and I've spent the last 10 years at Microsoft as a Principal Tech PM. I began my career as a software engineer, then moved into consulting to help customers adopt Agile practices and apply SDLC/PMO methodologies to run their IT transformation and Business Innovation programs more effectively. From there, I was invited to build a Modern Applications professional services practice from the ground up leading a group of 22 people at peak.

My time at Microsoft has been centered on delivery excellence and business growth in the Azure Cloud&AI space. Rooted in a software‑engineering background, I take projects from Idea to Design and stay technically savvy enough to drive Code to Launch — increasingly through an FDE / Applied AI delivery model. I specialize in lead‑to‑order strategy and deal shaping, helping executives shepherd the approval and delivery of Microsoft's largest and most intricate consulting engagements, all while running global programs to strengthen and streamline tools and methods.

And that's just my side hustle — my full‑time job is being a proud girl dad, loving husband, and distinguished pet parent. I'm originally from Brazil, spent a chapter as a French Canadian, and later became a naturalized American now living in beautiful, historic Richmond, Virginia.

Microsoft

Ten years at
the top.

July 2016 — Present. Principal Tech PM leading Cloud and AI, M365 and Dynamics implementation programs for Fortune 500 clients across Microsoft's Professional Services portfolio.

Technical Program Manager rooted in a software‑engineering background, leading end‑to‑end delivery and pre‑sales of cloud implementations and AI initiatives across the Fortune 500 (Azure OpenAI, Copilot Studio, Claude Code, GitHub, ADO). Thrives on Idea to Design — technically savvy to drive Code to Launch. Coordinates cross‑functional teams of engineers, data scientists, architects, and the partner/vendor network, translating complex technical programs into clear executive outcomes as an expert in Agile, SAFe, and hybrid delivery methodologies.

🤖

Agentic AI Adoption

Agentic AI companion agents (Delivery, Pursuit, Sales) for portfolio-wide data-driven monitoring, root-cause analysis, and accelerated resolution. Fluent in Claude Code and Copilot Studio agentification.

☁️

Cloud Delivery Leadership

Managed OKRs/KPIs, consumption goals, financial health, risk profiles, and customer satisfaction metrics across the most complex programs in the portfolio.

📋

Sales Acceleration

Accelerated sales velocity through intake, design, and approval of technical proposals, Statements of Work, pricing models, and staffing plans for complex multi-million-dollar contracts.

🏗️

Practice IP & Methodology

Built and scaled practice intellectual property including delivery frameworks, methodology, offerings, accelerators, and reusable IP components that elevate the consulting value proposition.

Client Portfolio

AT&T AWS Chevron Coca-Cola Constellation Disney Domino's Electronic Arts Expeditors ExxonMobil FedEx Ford GAP GM-Cruise Lumen Manpower NBA NFL Nike Pepsico Press Ganey Signature Aviation Starbucks T-Mobile Ternium Texas WIC Verizon WB-D

Dexian-DISYS

Built from the ground up.

2010 – 2016. Before Microsoft, a six-year chapter building a Professional Services Modern Applications practice from zero — defining the offering, growing the team, and owning the full business lifecycle out of the Washington, D.C. Metro.

Practice Leader, Application Development  ·  Washington, D.C. Metro

Built a Professional Services Modern Applications practice from the ground up — from defining the service offering and recruiting the team to running technical presales, managing P&L, and delivering complex engagements. Operated out of the Washington, D.C. Metro, leveraging a nearshore software factory out of Brazil. Grew the practice to 22 people at peak, serving clients including the U.S. Postal Service, Bank of the West, Frontier Communications, Schlumberger, and HangIT.

  • Full lead-to-order and order-to-cash lifecycle ownership
  • People management, technical presales, forecasting, and complex deal governance
  • MBA in Business Strategy — Magna Cum Laude · Unisinos (2009–2011)
$6M Annual revenue across 5 anchor accounts
22
People at peak
6
Years building
0→1
Practice built
The Foundation · 2000 – 2010

Where it all began.

2002 – 2010
Meta Brasil
Dev Lead → IT Consultant → Technical Program Manager · Porto Alegre, Brazil

Eight years of progressive growth across every discipline: from writing production code to leading product teams, from implementing SDLC and PMO methodologies to managing outsourcing operations.

  • Designed and engineered IT consulting products end-to-end
  • Implemented CMMI SEPG processes and led Scampi appraisals
  • Managed outsourcing operations and delivered optimized business-technology integration
  • Built expertise in solution design, product engineering, and client-facing IT consulting

Clients served included Kraft Foods, Petrobras, State & Local Government, Gerdau-Ameristeel, Porto Seguro Insurance, and RGE Energy.

Associate's in Software Engineering — Escola Técnica Santo Inácio

B.S. Computer Science — Summa Cum Laude — PUC Rio Grande do Sul (2003–2007)

2000 – 2004
Dinamize Web Systems
Full Stack Software Engineer · Porto Alegre, Brazil
Built client-server and web-based applications using Delphi, Visual Basic, ASP.NET, HTML, JavaScript, SQL Server, Postgres, and Oracle. Developed foundational skills in database administration, UX/UI wireframing, and product engineering.

Side Projects · GitHub

The Lab.

What I build when the workday ends — Azure Cloud & AI reference architectures, agentic enterprise and delivery tools, EdTech and productivity apps, and hospitality and food ventures. All hands-on, all shipping.

Fan Engagement
Cloud & AI · Sports
Fan Engagement
2026
The Gathering Silveira
Hospitality · Travel
The Gathering Silveira
2026
Delivery Excellence
AI · Enterprise
Delivery Excellence
2026
Bella Bite
Food & Beverage
Bella Bite
2026
Career Coach
AI · Productivity
Career Coach
2026
Oneway Intercâmbio
AI · EdTech
Oneway Intercâmbio
2026
WatchUWatchin'
Social · Apple
WatchUWatchin'
2026

Skills & Certifications

The Toolkit.

The methods, platforms, and hands-on stack behind both the Microsoft consulting work and the side projects shipping in The Lab.

Practices
Agile / Scrum SAFe SDLC PMO Methodology First Principles Design Thinking Six Sigma Basel Framework CMMI DevOps
Cloud & AI Platforms
FDE / Applied AI Azure Cloud Adoption Azure OpenAI / AI Foundry AI Search · RAG Microsoft Fabric Reference Architecture
AI & Agents
Agentic AI Solutions AI Agent Development Multi-Provider LLMs MCP Servers Prompt Engineering Claude Code Copilot Studio
Engineering Stack
React · TypeScript FastAPI · Python Supabase · Postgres Firebase / Firestore Tailwind CSS Vite
Leadership
Cross-Functional Orchestration Stakeholder Management Change Management Risk Management Quality Assurance
Business
Technical Presales Portfolio Management Complex Deal Governance Consumption ROI SOW Design
Certifications
🏅
PMP
PMI — Project Management Institute
🏅
CSPO · CSM
Scrum Alliance
🏅
ITIL
Exin
🏅
CMMI SCAMPI A & B
SEI Carnegie Mellon
Languages
English Native
Portuguese Native
French Proficient
Spanish Conversational

Testimonials

What they say.

"

Strong technical acumen and genuine depth in AI — including testing, evaluation, and applied projects. Highly enthusiastic, an excellent communicator, and effective at engaging stakeholders at all levels. Broad familiarity with the Microsoft ecosystem and a fresh, innovation-minded perspective. A strong collaborator who builds buy-in and demonstrates real curiosity about the business and the team.

"

I have unwavering confidence in everything you do. We have worked together for a long time, and I have witnessed your exponential growth over the years. You are intentional, focused, and do not shy away from challenges. I genuinely see you as a leader in your field.

"

Fernando is one of the most knowledgeable and effective resources I have come across in my +20yrs at MSFT. Your approach and structured working style keeping Team on point for the multitude of tasks and approvals it takes is SUPER. VERY few can accomplish this.

"

Fernando has a can do attitude. Even on areas outside of his remit, he has leaned in to support the team. Fernando was and continues to be one of my go-to resources for challenges, struggles and wins. On a personal level, Fernando is a joy to work with.

"

Fernando and I are on the same page 99% of the time, which makes it really easy to work through issues when they arise. He is a very collaborative partner and is genuinely interested in coming up with acceptable solutions to very difficult challenges, often in extremely tight timelines.

"

Fernando, your knowledge is widely known as exemplary. You decreased risk on every deal and injected clarity at the same time. You always took the time to explain your conclusions. I learned a tremendous amount from you this year.

"

Fernando is always very focused on quality and very detail-oriented. What I particularly like about his working style is that — where a lot of the points he raises could be taken personally by the people creating a solution — he always comes with a steady, collaborative approach, makes his point, and provides a fix. And he does all of this without ruffling feathers.

"

Fernando drives a strong focus on how best we can improve programs on an ongoing basis. He is a highly collaborative leader and his focus on driving success is clear. His experience leading large programs in a high-quality manner helps programs like GM & Cruise deliver in the right direction. His suggestions are strong and he continues to evolve the models to be useful. Working with him is very positive!

"

I really appreciate your ability to see the bigger picture as it relates to customer projects and opportunities while also managing details at a granular level. This has helped our pursuit teams keep momentum through complex deals, stay focused on the end goal, and drive deals to closure successfully. You effectively communicate project risks and challenges to executive approval boards while keeping customer outcomes at the center — creating a balanced conversation that gives our leaders confidence.

"

Just wanted to let you know what a great job Fernando does. He makes sure he is involved with the team closely through all of the machinations leading to the deal's readiness for approval. He is proactive about providing the team what they need and helping them get it quickly and efficiently.

The Human Side

Beyond the brief.

Originally from Porto Alegre, Brazil. Former French-Canadian resident. Naturalized American. Shaped globally by living and working across continents — Brazil, Montréal, Houston, Washington D.C., and now Richmond, VA.

🇧🇷Porto Alegre, Brazil
🇨🇦Montréal, Québec
🇺🇸Houston, TX
🇺🇸Washington, D.C. Metro
🇺🇸Richmond, VA (home)

"Eternal vigilance is the price of success."

— M.L. Walker
  • 👧"The Book of Alessia Faye" — Girl Dad
  • 📸"That One Picture" — amateur photography
  • 🌍"Project Footprint" — 30+ countries visited
  • 🏄Water Sports, Skiing, 10k Running, HIIT
  • 🎭F1, Broadway, Major Leagues, World Travel

Volunteering

  • 🐢Turtle Sanctuary Project — Surf City, NC
  • 🎓PMP Exam Instructor — PMIRS Chapter, Risk Management

Get in Touch

Let's connect.

Open to conversations about Cloud & AI programs, consulting leadership, and what's next. Reach out through any of the channels below.

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